Maintaining Your Shimano STEPS eBike

Your STEPS equipped bicycle is turned on by pressing the power button on the battery (external battery type) or by the remote button located on the top tube (integrated battery type).

Your bike has three modes that can be switched between using the switch on the handlebars. These will be named Eco, Normal and High (E5000/E6100 models) or Eco, Trail and Boost (E7000/EP8 models) Eco mode is best suited to long distance on level terrain, Normal (Trail) is ideal on gentle slopes and undulating terrain whereas High (Boost) is best for steep slopes. Try alternating between these modes for the best battery life and performance. You can always turn the system off and the bike will ride like a conventional bike (if a little heavier).

*If your bike is not equipped with a display there will be a small unit fitted to the brake cable at the front of the bike. Pressing the button on this unit will switch between the modes – light blue is Eco, Green is Normal/Trail and Yellow High/Boost. This unit can also be paired wirelessly to the Etube ride smartphone app for more details head to: e-tuberide.shimano.com

Don’t forget to use the gears of your bike – the motor will work best at an optimal RPM, pedalling too slowly or too quickly will not get the best from the motor, Much like riding a non-electric bike make sure you are in the correct gear for the terrain you intend to ride along in advance.

Some Ebikes that are fitted with Di2 and Internal Hub Gears have an Automatic Shifting function. This can be accessed by pressing down all the buttons on the handlebar switch.

Your bike is also equipped with a ‘Walk’ function. To access this cycle the display down past off and press and hold the handlebar switch to engage the walk function. Walk assist is best used when pushing a bicycle with heavy luggage on it or pushing the bicycle up a steep driveway for example.

Do not turn on the STEPS system with pressure on the pedal or whilst riding doing so will return a W013 error code. This can be cleared by switching the bike off and back on again in most cases.

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