Trek Rail 5 - Mercury Grey - 2023
Delivery & Returns
FREE SHIPPING ON ORDERS OVER £100
Free Shipping applies to orders for goods over £100 (excluding e-bikes & cycles).
Returns
You may return any products you have purchased within 14 working days of delivery for any reason.
Please note: All e-Bikes can be purchased online, once payment is received, we will contact you to arrange for you to collect your bike from our Lisburn showrooms. All bikes are PDI’ed (pre-delivery inspection) by a qualified cycle technician prior to collection and handover. We can arrange delivery but this can incur additional costs.
The tech you get
A burly alloy frame with 150 mm of rear travel and a 625 Wh Removable Integrated Battery, an e-MTB optimised 160 mm RockShox 35 Gold RL fork, the latest from Bosch with smart system Performance Line CX capable of speeds up to 20 mph (25 km/h in Europe), including a Bluetooth® LED remote for easy connectivity and activity tracking through the eBike Flow app. Plus, a 1x12 drive train with a wide gear range so you can always find the ideal cadence for the motor, a dropper post, powerful 4-piston brakes for more downhill confidence and 29er wheels with nimble yet grippy 2.6" tyres.
| *Frame | Size: S Alpha Platinum Aluminium, curved top tube, Removable Integrated Battery (RIB), tapered head tube, Control Freak internal routing, magnesium rocker link, Motor Armour, Mino Link, ABP, Boost148, 12 mm thru axle, 150 mm travel |
|---|---|
| Size: M, L, XL Alpha Platinum Aluminium, Removable Integrated Battery (RIB), tapered head tube, Control Freak internal routing, magnesium rocker link, Motor Armour, Mino Link, ABP, Boost148, 12 mm thru axle, 150 mm travel |
|
| Fork | RockShox 35 Gold RL, DebonAir spring, Motion Control damper, lockout, tapered steerer, 44 mm offset, oversized crown for eMTB, Boost110, 15 mm Maxle Stealth, 160 mm travel |
| Shock | RockShox Deluxe Select+ RT, 230 mm x 57.5 mm |
| Max compatible fork travel | 170 mm (580 mm axle-to-crown) |
| Hub front | Bontrager sealed bearing, alloy axle, 6-bolt, Boost110, 15 mm thru axle |
|---|---|
| Hub rear | Bontrager alloy, sealed bearing, alloy axle, 6-bolt, Shimano 8/9/10 freehub, Boost148, 12 mm thru axle |
| Skewer rear | Bontrager Switch thru-axle, removable lever |
| Rim | Alex MD35, tubeless compatible, 32-hole, 35 mm width, Presta valve |
| Tyre | Bontrager XR4 Comp, wire bead, 30 tpi, 29x2.60" |
| Max tyre size | Frame: 29x2.60" Fork: See manufacturer |
| Shifter | Shimano Deore M6100, 12-speed |
|---|---|
| Rear derailleur | Shimano Deore M6100, long cage |
| Crank arm | E*thirteen E*spec Plus, 165 mm length |
| Chainring | E*thirteen E*spec, 34T alloy, 55 mm chainline |
| Cassette | SunRace CSMZ800 11-51, 12 speed |
| Chain | Shimano Deore M6100 |
| Pedal | Wellgo VPE-536 |
| Max. chainring size | 34T |
| Saddle | Bontrager Arvada, steel rails, 138 mm width |
|---|---|
| *Seatpost | Size: S TranzX JD-YSP18, 100 mm travel, internal routing, 31.6 mm, 361 mm length |
| Size: M, L, XL TranzX JD-YSP18, 130mm travel, internal routing, 31.6 mm, 425 mm length |
|
| Handlebar | Bontrager alloy, 31.8 mm, 15 mm rise, 750 mm width |
| Grips | Bontrager XR Trail Comp, nylon lock-on |
| Stem | Bontrager Rhythm Comp, 31.8 mm, Knock Block, 0-degree, 50 mm length |
| *Brake | Size: S, M, L, XL Tektro HD-M745 hydraulic disc |
| Size: S, M, L, XL Tektro HD-M745 4-piston hydraulic disc |
|
| Brake rotor | Tektro, 6-bolt, 203 mm |
| Rotor size | Max brake rotor sizes: Front see fork manufacturer, rear 200mm |
| Battery | Bosch PowerTube 625Wh, smart system |
|---|---|
| Charger | Bosch standard 2A, 230V, smart system |
| Weight | M – 24.88 kg/54.86 lb |
|---|---|
| Weight limit | This bike has a maximum total weight limit (combined weight of bicycle, rider and cargo) of 136 kg (300 lb). |
| Gender | Men's, Women's, Unisex |
|---|---|
| Motor | Bosch Performance Line CX Smart (Gen4) - 85Nm |
| Style | MTB - Full Suspension |
| Tyre Size | 29" |
| Weight Range | 20 - 24 |
FREE SHIPPING ON ORDERS OVER £100
Free Shipping applies to orders for goods over £100 (excluding e-bikes & cycles), that are shipped to Northern Ireland, UK and the Republic Of Ireland.
ORDERS UNDER £100
Our Northern Ireland & UK Mainland delivery charges start from £2.99 per package. Deliveries to The Channel Islands (Jersey and Guernsey), Scottish Highlands and Islands and Isle of Man start from £3.99 per package. Delivery’s to the Republic of Ireland start from £9.99.
UK Mainland Standard, UK Highlands and Islands Standard, and Northern Ireland 48 Hour will be shipped by Royal Mail. All other shipping methods will be shipped by our preferred courier services.
DELIVERY TERMS AND CONDITIONS
We aim to dispatch orders within 48 hours from the time payment is received. Please note if we do not have the item/s you require in stock, we will contact you ASAP with a delivery date and give you the option of a full refund if you prefer.
During the order payment process the Purchaser will be presented with delivery options depending on delivery location. It is the responsibility of the Purchaser to choose the correct shipping method. Phillip McCallen Motorcycles reserves the right to refuse shipping of any order for which insufficient delivery payment has been made.
INTERNATIONAL SHIPPING
We do offer international shipping. If your country is not listed under shipping options in the shopping basket, please contact us for individual shipping charges.
DELIVERY OF HELMETS, SAFETY GUARANTEED
Regardless of the price, we will only deliver your helmet by our preferred Couriers with charges starting from £8.99 for helmets costing less than £100 (over £100 are shipped free - see above for terms).
We don't cut corners or costs when safety is involved.
Returns
You may return any Products you have purchased within seven (7) working days of delivery for any reason (including if you simply change your mind) provided that the Product is unused, undamaged and in its original packaging with all tags in place. To do so you must notify us in writing or other durable medium (including email) within those seven (7) working days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within thirty (30) days of safe receipt of your returned Product in compliance with this clause. You must arrange for and pay the costs of returning the Products to Phillip McCallen Motorcycles Ltd – on request, we will collect the Products from you, but the cost of this will be charged to you and we may deduct this from the refund. While in your possession, you must keep any Products you intend to return to us in good and saleable condition with all original packaging and tags in place.
If:
- (a) the Product delivered is not what you ordered or does not correspond with its description;
- (b) the Product delivered is not of a satisfactory quality; or
- (c) the Product is not fit for any other purpose for which you have bought it and you notified Phillip McCallen Motorcycles Ltd of this purpose before purchase, and Phillip McCallen Motorcycles Ltd has not informed you that the Product is not fit for that purpose; Phillip McCallen Motorcycles Ltd will, at its option, deliver to you a replacement Product or refund to you the price paid and your reasonable costs of returning the Products.
If you have any queries or complaints about returning a Product, please contact our Returns Department on (028) 92 622 886 and speak to one of our returns department representatives.